Infosys Interview Preparation: Complete Success Guide

Infosys Limited is a global leader in next-generation digital services and consulting enabling clients in more than 55 countries to navigate digital transformation.

Established in 1981, Infosys offers a wide range of services including IT consulting, software development, data analytics, cloud computing, and business process outsourcing. The company partners with enterprises worldwide to optimize operations, enhance customer experiences, and drive sustainable growth. As a pioneer in digital transformation, Infosys empowers organizations across industries to navigate the complexities of the digital age.

This guide is designed to equip aspiring candidates with the insights and tools to succeed in the Infosys interview process. It offers a deep dive into the company’s history, culture, opportunities, and strategic vision.

About

Attribute	Details
Founder	N.R. Narayana Murthy
Industry Type	IT Services and Consulting
Founded	1981
Headquarters	Bangalore, Karnataka, India

Company History

Infosys Limited was established in 1981 with a small capital and has since grown into one of the most influential IT companies in the world. Here’s a timeline of key events in Infosys’ history:

Founding and Early Years (1981-1990s):

1981: Infosys is founded by N.R. Narayana Murthy and six other engineers with an initial capital of $250.
1987: Infosys opens its first international office in the US, marking the beginning of its global expansion.
1993: Infosys becomes a publicly traded company, listing on Indian stock exchanges.

Growth and Global Expansion (2000s):

1999: Infosys becomes the first Indian company to be listed on NASDAQ.
2002: Infosys crosses $1 billion in revenue, solidifying its status as a major global IT player.
2006: Infosys celebrates its 25th anniversary, now employing over 50,000 people worldwide.

Leadership in Digital Transformation (2010s-Present):

2014: Vishal Sikka becomes the first non-founder CEO, bringing a renewed focus on AI and digital technologies.
2017: Infosys launches Infosys Nia, a next-generation AI platform, underscoring its leadership in the digital space.
2020s: Infosys continues to lead in digital transformation, with significant investments in cloud, AI, and automation.

Key Milestones in Infosys' History

Year	Milestone
1981	Infosys is founded in Pune with an initial capital of $250.
1993	Infosys goes public on Indian stock exchanges.
1999	Infosys becomes the first Indian company to be listed on NASDAQ.
2014	Launch of Infosys Nia, an AI-driven platform for digital transformation.
2021	Infosys reaches a market capitalization of $100 billion, reflecting its global influence.

2. Company Culture and Values

Mission

💡

To amplify human potential and create the next opportunity for people, businesses, and communities.

Infosys’ mission reflects its commitment to innovation, growth, and making a positive impact on society by leveraging technology to solve complex problems.

Vision

💡

To be a global leader in next-generation digital services and consulting.

Infosys envisions itself as a pioneer in driving digital transformation, helping clients navigate the evolving technological landscape.

Core Values

At Infosys, our core values are the foundation of our success and guide every action we take:

Client Value: We strive to provide maximum value to our clients, helping them achieve their business objectives.
Leadership by Example: We set standards in our business and transactions, acting as a role model for others.
Integrity and Transparency: We uphold the highest ethical standards in all our dealings.
Fairness: We maintain fairness in all our interactions with clients, employees, and stakeholders.
Excellence: We constantly improve our processes and outcomes, striving for the highest level of excellence.

These values guide our actions, helping us achieve our mission of creating opportunities and leading in digital transformation.

3. Comprehensive Product and Service Offerings

Infosys offers a comprehensive suite of services designed to accelerate digital transformation, enhance business processes, and drive innovation. From advanced AI and blockchain solutions to agile DevOps and cloud technologies, Infosys empowers businesses to navigate their next with cutting-edge expertise and sustainable practices.

Experience:

Infosys Aster: A digital platform focusing on delivering superior customer experiences.
Digital Marketing: Services that help businesses enhance their digital presence and marketing strategies.
Digital Commerce: Solutions that enable businesses to establish and manage online sales platforms.
Digital Interactions: Tools and services for improving customer engagement through digital channels.
Digital Workplace Services: Solutions aimed at transforming traditional workplaces into digital environments.
Digital Experience: Enhancing user experience across various digital platforms and interactions.

Insight:

Infosys Topaz: Likely a data-driven platform or service offering advanced analytics and insights.
Data Analytics and AI: Services focusing on leveraging data and artificial intelligence for informed decision-making.
Applied AI: Implementation of AI technologies in practical, business-oriented applications.
Infosys Generative AI: Services that utilize generative AI models for creating content, solutions, and more.
Infosys Sustainability Services: Services dedicated to helping businesses achieve sustainability goals through data and technology.

Innovate:

Blockchain: Offering blockchain solutions for secure and transparent digital transactions.
Engineering Services: A range of engineering solutions, possibly including software development, product design, and more.
Internet of Things (IoT): Services that connect devices and systems to the internet to gather and analyze data for automation and efficiency.

Accelerate:

Enterprise Agile DevOps: Services that enhance software development processes through agile and DevOps methodologies.
API Economy & Microservices: Solutions focusing on API development and microservices architecture to improve software flexibility and scalability.
Application Modernization: Updating and modernizing legacy applications to meet current business needs.
Cloud - Infosys Cobalt: Cloud services offering a range of cloud-based solutions and platforms.
Digital Process Automation: Automating business processes through digital tools and technologies.
Digital Supply Chain: Solutions for modernizing and optimizing supply chain operations using digital tools.
Microsoft Business Application Services: Services that leverage Microsoft technologies for business solutions.
Microsoft Cloud Business: Cloud services specifically utilizing Microsoft Cloud platforms.
Oracle: Services and solutions using Oracle's technologies.
SAP: Solutions and services based on SAP software for enterprise resource planning.
Salesforce: Services leveraging Salesforce for customer relationship management and other business processes.
Service Experience Transformation: Transforming customer service experiences through digital tools.
Energy Transition: Services helping companies transition to sustainable energy sources and practices.

Assure:

Cyber Security: Comprehensive cybersecurity services to protect digital assets and data.
Quality Engineering: Ensuring the quality and reliability of software and systems through rigorous testing and engineering practices.

Additional Categories:

Application Development and Maintenance: Services focusing on building, maintaining, and upgrading software applications.
Business Process Management: Streamlining and optimizing business processes using technology.
Consulting Services: Offering expertise and advice in various aspects of business and technology.
Incubating Emerging Offerings: Fostering new and innovative solutions that are still in the early stages of development.

4. Financial Performance and Market Position

Infosys Stock Performance

Infosys Limited has demonstrated impressive growth over the past year, as reflected in its stock performance. The stock has shown strong investor confidence and consistent financial health. The accompanying chart provides a visual overview of the stock's performance, highlighting key trends and trading volumes that have shaped its journey over the last year.

Infosys Financial Metrics Table

The financial health of Infosys Limited is further underscored by its key fundamental metrics, providing insights into the company's operational efficiency, profitability, and overall financial stability. The embedded table below offers a comprehensive view of these critical ratios and figures, including profitability margins, return metrics, and cash flow indicators, spanning from 2019 to 2024. This detailed data allows stakeholders to analyze the company’s performance trends and make informed decisions based on solid financial fundamentals.

5. Key Competitors of Infosys

Infosys operates in a highly competitive environment, with several key players in the IT services and consulting industry. Here are some of its major competitors:

1. Tata Consultancy Services (TCS)

Overview: TCS is one of the largest IT services companies globally, offering a wide range of services, including consulting, digital transformation, and engineering services.
Services: TCS provides IT services, digital transformation, and consulting across various industries, including banking, healthcare, and retail.
Market Position: TCS is a formidable competitor, consistently ranked as one of the top IT services firms globally, with revenues exceeding $25 billion.

2. Wipro

Overview: Wipro is a global leader in IT services, consulting, and business process outsourcing, with a strong focus on digital transformation and cloud services.
Services: Wipro offers a comprehensive range of IT services, including consulting, cloud, cybersecurity, and digital transformation.
Market Position: Wipro is a key competitor in the global IT services industry, with revenues exceeding $10 billion.

3. Accenture

Overview: Accenture is a global consulting and professional services firm, known for its strong expertise in digital transformation, technology, and operations.
Services: Accenture provides a broad spectrum of services, including strategy, consulting, digital, technology, and operations.
Market Position: Accenture is one of the largest IT services firms globally, with annual revenues of over $50 billion.

4. IBM Global Services

Overview: IBM is a leading provider of IT services and consulting, with a strong focus on AI, cloud computing, and digital transformation.
Services: IBM offers a range of services, including IT consulting, cloud services, AI, and digital transformation.
Market Position: IBM is a major player in the global IT services market, with revenues exceeding $20 billion.

5. Cognizant Technology Solutions

Overview: Cognizant is a multinational corporation that provides IT services, including digital, technology, consulting, and operations services.
Services: Cognizant offers services in digital transformation, AI, cloud, consulting, and enterprise application services.
Market Position: Cognizant is a significant competitor in the IT services industry, with annual revenues of around $18 billion.

Infosys has established a comprehensive Corporate Social Responsibility (CSR) framework through the Infosys Foundation, which was founded in 1996. The foundation focuses on various initiatives aimed at community development, education, healthcare, and environmental sustainability.

Infosys tackles hunger, malnutrition, and healthcare challenges by improving healthcare infrastructure and supporting public health programs, ensuring access to safe drinking water.

Infosys promotes education for children, women, the elderly, and differently-abled individuals, offering vocational training and enhancing educational facilities through monetary contributions.

Infosys strengthens rural communities by improving access to essential services like housing, sanitation, and livelihoods, with projects including electrification and waste management.

Infosys actively preserves Indian art and culture by supporting initiatives focused on safeguarding and promoting the country's rich cultural heritage.

In collaboration with SGBS Unnati Foundation, Infosys has skilled over 100,000 underprivileged youths, making them industry-ready for various employment opportunities.

Through partnerships like the one with eVidyaloka Trust, Infosys enhances digital learning and STEM education for underprivileged communities, leveraging digital classrooms.

Infosys partners with institutions like AIIMS to improve healthcare services, including constructing facilities and providing essential medical equipment.

Infosys invests in community infrastructure, such as rejuvenating ancient stepwells and establishing skill training centers for specially-abled children, contributing to long-term societal development.

In the fiscal year 2023-24, Infosys allocated approximately ₹577 crore globally for CSR activities, with ₹455.67 crore dedicated to projects in India. This reflects their commitment to integrating social responsibility into their business operations and contributing positively to society. Through these initiatives, Infosys seeks not only to fulfill its CSR obligations but also to create a lasting impact on the communities it serves, aligning its business goals with societal needs.

7. Infosys Interview Questions

Here are some common HR and behavioral interview questions that candidates may encounter at Infosys:

HR Interview Questions

Are you fine with working night shifts?
Where do you see yourself in five years?
Why do you want to join Infosys?
What is your greatest strength?
Why do you think we should hire you for this job?
Are you a team player?
Are you preparing for higher studies?
Tell me something which is not mentioned in your resume.
What salary are you expecting?
What will you do if you are offered a job with a higher salary?
Do you have any questions for me?
Are you ready to relocate?
What salary are you expecting?

Behavioral Interview Questions

Describe a time when you had to deal with a difficult coworker or customer. How did you handle the situation?
Tell me about a time when you had to learn a new skill quickly. How did you approach the challenge?
Give an example of a goal you set and how you achieved it.
Describe a time when you had to make a difficult decision. What was your process?
Tell me about a time when you had to persuade someone to see things your way.
Give an example of a time when you had to think outside the box to solve a problem.
Describe a time when you had to deliver bad news. How did you handle it?
Tell me about a time when you had to work on a team project. What was your role?
Give an example of a time when you had to adapt to a significant change at work.

8. Future Outlook and Strategic Plans

Infosys is strategically positioning itself for future growth through a combination of digital transformation initiatives, investments in artificial intelligence, and a focus on sustainability and employee well-being. Here’s an overview of their future outlook and strategic plans:

Revenue Growth Projections

According to BofA Securities, Infosys is expected to see its revenue growth rebound to 9% in the financial year 2026. This growth is anticipated to be driven by increased spending from banks on Basel-III compliance and necessary SAP upgrades as companies prepare for the 2027 support deadline. Additionally, a projected upswing in IT services demand is expected to materialize in 2025, following a normalization phase post-COVID, which is likely to conclude by mid-2024.

Digital Transformation Focus

Infosys aims to enhance its role as a leader in digital services and consulting. The company is committed to enabling clients across more than 55 countries to navigate their digital transformation journeys. This includes leveraging an AI-powered core and promoting agile digital solutions to improve performance and customer satisfaction. The company emphasizes continuous improvement through an always-on learning agenda, which is essential for adapting to rapidly changing market demands.

Investment in AI and Innovation

In June 2024, Infosys launched Aster, an AI-powered platform designed to improve marketing efficiency. This initiative underscores the company's commitment to integrating advanced technologies into its service offerings, thereby enhancing operational efficiency and client engagement.

Commitment to Sustainability and Diversity

Infosys is also focused on being a well-governed and environmentally sustainable organization. The company prioritizes diversity and inclusion within its workforce, aiming to create an inclusive workplace where diverse talent can thrive. This commitment is reflected in its various awards and recognitions, including being named one of the World’s Most Ethical Companies for four consecutive years.

Employee Development and Well-being

The strategic plans of Infosys include a strong emphasis on talent transformation. The company seeks to understand employee needs and provide meaningful work opportunities that foster career progression. This approach is designed to create a supportive environment where employees can develop their skills and contribute to the organization's growth.

Overall, Infosys is strategically focused on leveraging digital technologies, enhancing client services, and fostering a sustainable and inclusive workplace. With a clear roadmap for growth and innovation, the company is well-positioned to navigate future challenges and capitalize on emerging opportunities in the IT services sector.

9. Conclusion

Infosys stands as a global leader in IT services and consulting, offering a wide range of services that help businesses navigate complex challenges. As an aspiring candidate, understanding Infosys’ culture, values, and strategic goals is crucial for success in the recruitment process. By preparing thoroughly for the interview and aligning with Infosys’ mission and values, you can position yourself for a rewarding career with one of the world’s most respected companies.

Key Takeaways for Aspiring Infosys Candidates:

Understand Infosys’ Core Values: Align your responses in interviews with Infosys’ values of client value, integrity, and excellence.
Prepare for Technical and Behavioral Interviews: Focus on both technical skills and cultural fit. Infosys seeks candidates who are technically proficient and share the company’s commitment to innovation and client satisfaction.
Stay Informed on Industry Trends: Keep up with the latest developments in digital transformation, AI, and other emerging trends central to Infosys’ strategic goals.
Showcase Problem-Solving Skills: Be ready to demonstrate your ability to tackle complex problems, particularly those related to IT services, consulting, and digital transformation.
Leverage Infosys’ Global Opportunities: Highlight your interest in working on international projects or relocating, as Infosys offers numerous opportunities for global career growth.

By focusing on these key areas, you can enhance your chances of securing a role at Infosys and contributing to its ongoing success in the global IT services industry.