About
• Management Consultant with 5+ years of experience in transformation business for Fortune 500 clients with Data Science, Technology & Design Thinking
• Have consulted Fortune 10-500 clients across Oil & Natural Gas, Retail, Technology, Healthcare, Telecom, Investment Banking, Insurance Verticals
•Worked with clients from APAC, EU, MEA, America
Experience
EXL Services
Senior Manager (Full time)
1 Jan 2021 - Current
Accenture
- Analytics Advisory Senior Analyst (Product) (Full time)1 Nov 2019 - CurrentCollection Strategy of Credit Cards for an Indian Banking giant • Developed Probability of default models, enhanced contact strategy and framework to forecast loss for a quarter; Efficient contact strategy resulted in increased collections of INR 18.5 M across a quarter Maintenance roster development for designated Oil Rigs for an Asian Oil & Natural Gas giant • Optimization of op-EX - Route, Running Cost of vessel, Equipment On/Off loading, Manpower resulting in potential savings of ~25 Mn MYR over a year Back Office Transformation for an US Bulge Bracket Investment Bank • Capacity planning & optimization for a team of ~350 agents resulting in savings of ~ 100 woman/man hours daily and ~ 20 % increased adherence to SLA Gift & Entertainment Expense reconciliation process for an US Fortune 500 Bank • Automated reconciliation of expenses charged vs precleared impacting ~30,000 employees leading to savings of ~ 1000 woman/man hours ($ 0.8 M yearly)
- Management Consulting Analyst (Full time)1 Apr 2019 - 30 Sep 2019Next Best Offer Strategy of Small Medium Business vertical for the most valuable Telecom brand of the Middle East • Cross Sell, Up Sell framework (Propensity Models) enabling Product Bundling, which yielded an potential increase in top line by ~3 M AED across an year
- Analyst - Data Science Consulting (Full time)1 Jun 2017 - 31 Mar 2019CRM Measurement & Analytics transformation for a Fortune 10 Oil & Gas giant • Sales planning tool for 11 markets, which involved in forecasting additional sales worth $1.2 BN due to campaigns across 22 Fuel & Non-Fuel products Customer experience improvement strategy of contact centers for an Australian energy major • Identification of key drivers for Net promoter score decay; Launched training programs for agents thereby increasing NPS by 2.5 points across a quarter Recommendation Engine to improve Channel sales for a Fortune 100 Technology giant • Enabling Cross Selling accessories and services along with principal products - laptops, printers, desktop for B2B customer across North America generating incremental revenue of $0.6 MN across a month Campaign effectiveness for a B2B computer peripherals supplier organization of North America • Development of Click Through and Open Rate models for tactical campaigns for effective targeting resulting in increase of click through rate by 8.5 % and Open rate by 4.5 % Demand Forecasting for an US based Fortune 500 Pharmaceutical giant • Forecasted sales worth $ 0.8 BN for 320 SKUs for Asian Markets thereby increasing forecasting accuracy from existing 50% to 85%
TATA CONSULTANCY SERVICES (TCS)
Business Analyst - Analytics and Insights (Full time)
1 Jun 2016 - 31 May 2017
Award : Star Performer Award in Capital Markets Analytics cluster for FY17
Credit Risk Modeling : PD Model
Text Analytics
Customer Segmentation
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Education
Heritage Institute of Technology (HIT, Kolkata), E M Bypass, Kolkata
Bachelor of Technology (B.Tech), Information Technology 2014Skills
Coding / Programming
Analytical Skills
Analytical Skills
Data Mining
Business Analytics
Accomplishments
Certifications
Azure Databricks
Issued : Dec 2019
Wiley certified Big Data Analyst
Issued : Oct 2014
Data Science with SAS
Issued : Oct 2014
Projects
Product Management and development of Collection Strategy for a leading IB for Retail Business
Completion Date : Jul 2020
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Developed Recommendation Engine to intelligently target B2B customers for Printer business of a Leading US Technology Giant
Completion Date : Jul 2019
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Design and Implement Cross Sell and Up Sell Strategy for SMB Business for the most valuable Telecom Logo of Middle East
Completion Date : Apr 2019
Potential sales uplift of multi-million AED annually
Develop End to End Sales Planning Tool for a Fortune 10 Oil & Natural Giant
Completion Date : Mar 2019
Increased Forecast accuracy by 15%, resulting in savings of Lower single digit M$
Demand Forecasting & Inventory Optimization of Consumer products for a US Healthcare Giant across SEA Geography.
Completion Date : Jan 2018
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Languages
English
Hindi
About
• Management Consultant with 5+ years of experience in transformation business for Fortune 500 clients with Data Science, Technology & Design Thinking
• Have consulted Fortune 10-500 clients across Oil & Natural Gas, Retail, Technology, Healthcare, Telecom, Investment Banking, Insurance Verticals
•Worked with clients from APAC, EU, MEA, America
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